Delivery Policy
In 2023, econotes benefited from 100% carbon neutrality of parcels sent via our partner the post office, which represents 1 equivalent ton of CO 2 offset!
Shipments:
We ship from France to Provence Alpes Côtes D'azur. Our shipping times are 24 hours from Monday to Friday.
Any order placed before 6 p.m. will be shipped the next morning.
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Monday to Friday (excluding public holidays) before noon.
Three delivery solutions :
1- Free delivery from €20 of purchase at a relay point
When you check out, you can choose the delivery offered to a relay point. The choice of relay point occurs after payment.
2 - Free home delivery from €50
We deliver to your home by Colissimo within 48 hours. When you checkout, choose the home delivery option. You will receive your package in your mailbox.
By opting for Colissimo, econotes chooses a responsible delivery partner, the leading player in voluntary carbon offsetting in Europe, which has been committed to reducing its ecological footprint for more than 20 years.
3 - Express home delivery
A last minute gift? Are you in a hurry to use your new notebook? We offer 24-hour Chronopost delivery.
*We strive to ship your orders as quickly as possible. The deadlines displayed are indicative only, but may vary depending on the time of year, possible strikes, theft or other exceptional circumstances beyond our control.
However, we guarantee a full refund if your order arrives after 28 working days.
You can contact us here or by email if you have any questions: contact@econotes.co
Package returned to sender
As part of packages returned to the sender for the following reasons:
• Your contact details are incorrect or incomplete (example: missing building or floor number)
• Your name does not appear on your mailbox and/or doorbell and/or intercom
• Exceeding the waiting time at the post office or collection point.
The return postage will be at your expense. If you wish a refund for your order, this will be made after deduction of delivery costs.